Bashir T.

Bashir T. has over 15 years of experience in technical operations and network management. Currently serving as the Technical Operations Shift Manager at Daisy Group since November 2009, Bashir oversees a team of technical engineers and handles technical responses for monitoring alerts and incidents in a 24/7 operational environment. Previous roles include Network Operations Centre Engineer at ICM, where Bashir managed 24/7 monitoring of customer environments, and Primary Care Software Support Analyst at EMIS, providing support to GP surgeries. Bashir's career began as an IT Support Technician at the Department for Work and Pensions, with a formal education culminating in a Bachelor of Science degree in Computer Systems Networking and Telecommunications from Sheffield Hallam University.