We do not sell what the customer does not need and do not accept decisions that the customer does not benefit from.


We want to have the best omni-channel contact centre in the CEE region to help our customers build modern customer support.

We give our employees superior access to information that helps them make better customer-oriented decisions.

We believe that simplicity is often our competitive advantage over complex and cumbersome products.

We build a family-like environment, one without politics and complex processes, where we can rely on our colleagues.

We do not punish mistakes. We praise independence, responsibility and the ability to complete tasks.

Our mission is to provide the best possible SaaS omnichannel, customer communication and contact centre solution, for a company of any size in Europe. Daktela solutions will provide its customers with the best customer care through all available communication channels, whether it is Voice, Email, SMS, WebChat, Facebook, WhatsApp, Viber and much more.

Telecommunications

Daktela

The Bratislava office focuses on technical support and sales management to enhance client delivery and engagement.

Bratislava

Sector 6 coordinates and manages operations for Romania, supporting strategic initiatives and market growth.

Sector 6

This department focuses on designing and building software applications using various programming languages and frameworks.

Software Development

This department is responsible for overseeing and driving sales strategies, managing client accounts, and fostering relationships with partners.

Sales Management

This department focuses on providing technical support and ensuring effective delivery of services.

Support and Delivery

This department focuses on the design, implementation, and maintenance of IT infrastructure systems.

Infrastructure Management

This department focuses on developing and implementing artificial intelligence solutions to meet business requirements.

AI Solutions

This department is responsible for analyzing data and providing insights to support decision-making processes.

People (4)

Jobs (0)

Other teams

Sales Management

Support and Delivery

Infrastructure Management

AI Solutions

Business Intelligence