Micah Lloyd is a Technical Support Engineer at Daktronics since June 2022, specializing in resolving hardware and software issues and conducting comprehensive troubleshooting across the OSI model to ensure optimal system performance. Prior to this role, Micah interned as an Amazon AWS Cloud DevOps Engineer at Nokia, and completed a network administration program at New Horizons Computer Learning Centers. Micah's career began at American Express, where progression included roles from Customer Care Representative to Supervisor of the Platinum Card team, alongside experience in operations leadership at Matrix Medical Network and CareCentrix. Micah holds a Bachelor of Science in International Relations from Florida International University and has network certifications in Network and System Administration.
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