Gemma Mullock

Gemma Mullock is an experienced Supply Chain and Vendor Management Specialist with 15 years of experience in the financial services industry and nearly 10 years in the Language Services Industry at a senior management level. Previously, Gemma held operational and leadership roles at Direct Line Group and thebigword, where responsibilities included managing large teams and supporting continuous improvement initiatives. Gemma's expertise in Lean and Continuous Improvement has led to the delivery of effective solutions for businesses and clients. Currently, Gemma serves as the Head of Global Recruitment at Dals and is a member of the Elite Leadership team at thebigword, where they support the company's strategic growth objectives. Gemma earned a Bachelor's degree from Leeds Metropolitan University.