David Adu

David Adu has extensive experience in technical support and IT operations, currently serving as a 3rd Level Support Agent at DAMPSOFT GmbH since September 2020, primarily focusing on customer inquiries and error resolution for the "Athena" product. Previous roles include Technical Support Specialist at movingimage, where responsibilities included customer communications and documentation, and IT Operations staff at Berliner Glas KGaA, providing second-level support and managing network systems. David's background encompasses various positions in IT support, including First Level Support at Pyrexx GmbH and IT Specialist roles at multiple companies, showcasing a strong foundation in customer service and technical troubleshooting. David holds qualifications as an IT-Systemkaufmann obtained from bbw Berufsvorbereitungs- und Ausbildungsgesellschaft mbH and Oberstufenzentrum Industrie & Datenverarbeitung.