Bridget Mahoney

Bridget Mahoney, MBA, MSPOD, currently serves as the Head of Customer Experience at Dandy, focusing on enhancing customer and agent experiences through strategic tech transformations and operational improvements. With prior experience as Operations Manager at McMaster-Carr, Bridget led significant initiatives that improved operational throughput, employee skill resilience, and space management. Previous roles include Senior Financial Analyst at Cleveland Clinic and University Hospitals, where Bridget contributed to strategic business planning and operational enhancements. Bridget holds a Master of Positive Organizational Development from Case Western Reserve University and an MBA from Cleveland State University, complemented by a Bachelor’s in Finance from Kent State University.