Sarah McKee is a customer experience strategy and operations director with over 10 years of experience in B2C and tech organizations. At Sonder Inc., Sarah played a pivotal role in enhancing customer satisfaction during significant growth phases, including the company's IPO and partnerships. As a people leader, Sarah built high-performing teams and successfully implemented more than 60 experience initiatives, achieving record customer satisfaction scores with no financial investment. Currently, Sarah serves as the Director of Customer Experience at Dandy while holding an MBA from the University of California, Berkeley.
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