Pedro Silva is an experienced Salesforce Architect currently working at IMPACT Commerce since July 2021, specializing in the design and implementation of Salesforce multi-cloud projects, with a particular focus on Salesforce Order Management System, Service Cloud, and Loyalty Cloud. Prior to this role, Pedro served as a Technical Lead and Senior Developer at Waeg, where responsibilities included leading a team, designing complex integrations in B2B projects, and implementing CI/CD processes. Experience also includes positions as a Salesforce Developer at Right IT Services, a Technology Specialist at TIMWE, and an Associate Professional at Novabase. Pedro holds a Master's degree in Software Development and Interactive Systems and a Bachelor's degree in Computer Engineering from Instituto Politécnico de Castelo Branco.
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