Muhammad Ramzan is an experienced professional currently serving as a Claims Specialist at Daraz since October 2017, where responsibilities have included complaint management and issue resolution. Prior roles at Daraz also encompass positions as a Digital Communication Executive, focusing on addressing customer issues through various digital platforms while ensuring adherence to service level agreements and company policies. Previous experience includes serving as Acting Team Lead at IBEX | Global Pakistan from March 2015 to October 2017. Muhammad holds a Bachelor of Commerce in Accounting and Computer Science from The Islamia University of Bahawalpur and a Master of Arts in Pakistan Studies from the University of Sargodha. Currently, Muhammad is pursuing a Bachelor of Science in English Language and Literature at The Islamia University of Bahawalpur, expected to be completed in December 2023.
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