Rokib Hasan

Rokib Hasan is an experienced professional in operations and customer service, currently serving as a Route Dispatcher at Daraz since October 2022, where responsibilities include overseeing daily operations and enhancing communication for operational efficiency. Previously, Rokib has held roles such as Operation Associate, managing a team of 15-20 individuals and optimizing logistics processes, as well as Junior Executive at Xtreme Solution, where customer service operations were improved through chat support systems. Furthermore, Rokib began a career as a Customer Service Associate at Genex Infosys Limited, consistently exceeding performance metrics. Educational qualifications include a Bachelor of Business Administration in Management from National University, Bangladesh, along with HSC and SSC degrees in Business Studies.