Andrew Cotroneo

Andrew Cotroneo has extensive work experience in the field of information technology.

Andrew is currently working as an Information Technology Operations Manager at Darigold since November 2021.

Prior to this, they worked at ServiceSource from 2014 to 2021, holding various roles. Andrew started as a Soldier in the US Army from July 2004 to June 2012.

Andrew then worked at START as a Desktop Support from January 2013 to April 2013, and later as an Operations Coordinator from April 2013 to November 2013.

After that, they joined Edmonds Community College as an IT Helpdesk Technician from November 2013 to August 2014.

Andrew then worked at ServiceSource again, starting as a Senior IT Technician from August 2014 to February 2015. Andrew was then promoted to the role of SaaS Operations Engineer from February 2015 to October 2016.

After that, they served as a Network Engineer (Team Lead) from March 2016 to October 2016. Later, they took on the role of Network Operations and Engineering Manager from October 2016 to March 2018.

Andrew'smost recent role at ServiceSource was as a Senior Network Operations and Engineering Manager from March 2018 to November 2021.

Overall, Andrew Cotroneo has gained significant expertise in network operations, engineering, and IT support throughout their career.

Andrew Cotroneo attended Edmonds College from 2012 to 2014, where they earned an Associate of Technical Arts degree in Computer Information Systems - Network Technology. Andrew'sfield of study was focused on Computer and Information Systems Security/Information Assurance. During the same period, they also attended the Cisco Networking Academy. Andrew Cotroneo has obtained several certifications, including the Palo Alto Networks Certified Cybersecurity Entry-level Technician from Palo Alto Networks in May 2022, the Amazon Web Services Cloud Practitioner from Amazon Web Services (AWS) in April 2020, the Cisco Certified Design Associate (CCDA) from Cisco in June 2019, the Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) from Cisco in November 2017, the Cisco Certified Entry Networking Technician from Cisco in April 2017, the CompTIA A+ from CompTIA in February 2016, the CompTIA Network+ from CompTIA in June 2016, and the CompTIA Security+ from CompTIA in December 2016. The obtained month and year are not specified for the CompTIA Project+ certification.