Charné Masha

Associate Principle Customer Success Manager

Charné Masha is a Senior Customer Success Manager and Team Lead with over 8 years of experience in Customer Success within the Cybersecurity and Telecommunication industries. Currently, Charné leads a team overseeing 235 accounts across 23 African countries, specializing in scalable engagement strategies that drive product adoption and client retention. Previously, Charné held various roles, including Associate Principal Customer Success Manager at Darktrace and HR Officer at Huawei Technologies. Charné holds a Post Graduate Diploma in Management Practice from Henley Business School Africa and an Honours Degree in Human Resource Management from North-West University.

Location

Johannesburg, South Africa

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