Colleen Simmons

Colleen Simmons is a seasoned professional in customer success and operations, currently serving as the Senior Manager for Customer Success Technology at Darktrace since October 2025. Prior to this role, Colleen held multiple positions at CyberArk from March 2022 to October 2025, including Revenue Operations Program Manager and Customer Success Solutions Architect. Colleen's experience also includes significant roles at Relias as a Senior Business Systems Administrator and Business Systems Administrator, where responsibilities centered on internal business systems like Salesforce and Gainsight. Earlier experience includes operational support at MobileSmith, where Colleen managed sales leads, and technical expertise as an Optical Technician at eyecarecenter. Education was completed at North Carolina State University, earning a Bachelor of Science in Human Biology.