Craig Allen is an experienced professional in customer success management and sales within the technology and hospitality industries. Currently serving as an Enterprise Customer Success Manager at Darktrace since October 2021, Craig has a strong background in cybersecurity, having previously worked as a Cyber Security Specialist at Rapid7. In addition to this role, Craig contributes as a Mentor for Us In Technology, focusing on diversifying the tech industry. Craig’s earlier experience includes various positions in sales development and recruitment with companies such as memoryBlue and Sundown Solutions, along with significant hospitality roles, including General Manager at Brookland’s Finest Bar & Kitchen and Assistant Manager at matchbox food group. Craig holds a Bachelor of Arts in English Language and Literature from Howard University.
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