Emmanuel Baah is a skilled SR. Support Engineer at Darktrace since June 2022, specializing in enforcing endpoint security and implementing secure access controls utilizing Mobile Device Management solutions and Akamai Enterprise Application Access. Previously, Emmanuel served as a Support Engineer, troubleshooting various network technologies and administering Active Directory and Microsoft Exchange. Prior experience includes working as an IT Support Associate II at Amazon from December 2021 to June 2022, where responsibilities involved diagnosing and resolving end-user computing problems and supporting enterprise network hardware with Cisco products. Emmanuel holds a Bachelor's degree in Information Technology from Lehman College and has recently completed additional training at Level Up in Tech.
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