Jad Issa

Jad Issa is a Customer Success Manager at Darktrace since May 2024, with prior experience as a Team Leader and Customer Success Manager at Odoo from February 2022 to May 2024. Jad's career in customer success began at Bayobab as a Commercial Products and Sales Graduate from May 2021 to February 2022, following a finance internship at Chalhoub Group in the summer of 2018, where skills in budget assessment and collaborative marketing projects were developed. Jad also completed an internship at The Lebanese Credit Insurer s.a.l. in April 2018, focusing on credit analysis and accounts management. Educational background includes a Master’s in Management focusing on International Business from IE Business School in 2020, an MBA from Rotterdam School of Management in 2021, and a Bachelor of Business Administration from Lebanese American University, with a specialization in Banking, Corporate Finance, and Business Law from 2016 to 2019.