Maddie Snyder

Maddie Snyder is an accomplished marketing professional with extensive experience in customer marketing, currently serving as the Director of Customer Marketing and Global Head of Customer Marketing at Darktrace since August 2018. In this role, Maddie partners with sales, customer success, and marketing leadership to develop a comprehensive customer experience marketing strategy and manages a team of three global direct reports focused on customer advocacy and expansion. Previously, Maddie held the position of Head of Customer Marketing for the Americas and contributed as a Senior Customer Marketing Manager at Darktrace, where strong customer engagement was prioritized. Prior experience includes roles at Institutional Investor as a Cyber Security Account Executive and as a Sales and Marketing Intern, as well as a Program Development Intern at Total Brain Health. Maddie holds a Bachelor of Science in Psychology from Trinity College-Hartford and is currently enrolled in the Accelerated Marketing Leadership Program at Kellogg Executive Education until December 2024.