Matthew Cain

Matthew Cain is a Senior Enterprise Customer Success Manager at Darktrace since October 2022, where responsibilities include managing 51 enterprise accounts globally, achieving $6 million in annual recurring revenue, and reaching 100% customer retention and 120% net revenue retention in H1 24/25. Previous roles include Enterprise Customer Success Manager at Darktrace with notable achievements of 114% net revenue retention for FY23/24 and 105% for FY22/23, EMEA Customer Success Associate at Khoros, and Account Executive at Firebrand Training, where a 110% annual target attainment was achieved in FY21/22. Matthew Cain holds a Bachelor's degree in Joint Honours Business Management and Marketing from Nottingham Business School, Nottingham Trent University, and a high school diploma from Bishops Stortford High School.