Oana Jicu

Customer Success Manager, Team Lead at Darktrace

Oana Jicu is an experienced professional in customer success and project coordination, currently serving as a Team Lead Customer Success Manager at Darktrace since November 2021. Prior to this role, Oana held the position of Customer Success Executive at Aspermont Limited, where responsibilities included sourcing prospective clients, analyzing data for trends, and collaborating with sales and technology teams to enhance client solutions. Oana also has experience as an Assistant Project Coordinator at the China Britain Medical and Dental Association, successfully managing promotional events and maintaining detailed client records. Additionally, Oana worked as a Client Advisor at Gucci, where interpersonal skills were honed while achieving significant sales targets. Oana holds a degree in International Business from the University of Westminster.

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