Shahzaib A. is a Senior Customer Success Manager at Darktrace, a leader in cyber security AI, where responsibility includes ensuring customer satisfaction and success for over 8200 global clients. Prior to this role, Shahzaib held multiple positions at LifeWorks, including Customer Success Manager and Workers Compensation Coordinator, from August 2019 to July 2022. Shahzaib holds a degree in Environmental Science and Technology, with a focus on Materials Science, from McMaster University, and a Certificate of Specialization in Leadership and Management from Harvard Business School Online.
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