Shauna Guard

Customer Success Manager

Shauna Guard is an experienced Customer Success Manager currently at Darktrace since March 2023, responsible for assisting over 8,100 organizations in minimizing cyber disruption by conducting business reviews, presenting solutions to cybersecurity leaders, and ensuring customer success. Previously, Shauna held roles at TokyWoky managing key accounts, and at PSB Paris School of Business, where responsibilities included supporting international students and updating CRM systems. Additional experience includes roles at AVEA La Poste, Es Blau des Nord Hotel, and A'prime ware, focusing on customer relations, event organization, and marketing development. Shauna's educational background includes a Master's degree in marketing and business strategies from Paris School of Business and various qualifications in marketing and international commerce.

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