Predrag Petricevic is the current Directeur Expertise Produits et Durabilité at Fnac Darty, where they lead QA/QC initiatives and manage various customer service projects. They previously held several management roles at Darty from 2003 to 2014, including Directeur du Support Technique, overseeing call centers and technical support teams. With thirty years of experience in multimedia and appliance retail, Predrag has developed a strong expertise in after-sales service and customer relations. They are passionate about new technologies and committed to supporting colleagues in organizational changes and project advancements.
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