Marissa Robbins is a skilled technical writer with extensive experience in content management and customer engagement within technology and nonprofit sectors. Currently serving as a Technical Writer at Dasera since March 2023, Marissa oversees the Knowledge Base, producing detailed documentation for a leading Data Security and Governance platform. Previously, at Outschool, Marissa held several roles including Knowledge Specialist and CX Content Specialist, where responsibilities included managing Help Center content, writing policy-related articles, and creating documentation for product releases. Earlier experience includes customer engagement roles at SocialChorus and involvement in fundraising efforts at Rebuilding Together Peninsula and InnVision Shelter Network. Marissa holds a Bachelor of Arts in History and Spanish from Occidental College and has participated in study abroad programs in Madrid.
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