Iris Verbakel

Iris Verbakel is a seasoned professional currently serving as the Manager of Customer Success for the EuroNorth region at Dassault Systèmes since February 2020, where leadership of the Customer Success Team focuses on enhancing customer satisfaction. Prior to this, Iris held roles in various organizations, including Customer Care Consultant at Pinkroccade Local Government, where responsibilities included improving customer experiences and organizing customer events. Iris also gained experience as a Trainee in Change and Information Management at Breinstein and completed a marketing internship at Janssen Inc., where a Master's Thesis addressed hematology consumer behavior. Iris's educational background includes a Master of Science in Management from Nyenrode Business University and a Bachelor of Commerce in Marketing from Fontys Hogescholen.