Jessamin Yu is currently the Customer Success Director at Dassault Systèmes, leading the BIOVIA Customer Success and Support team in the US since November 2022. Previously, Jessamin served as the VP of Customer Success at Cambridge Semantics Inc., where leadership encompassed a team of Customer Success Managers, Architects, and Engineers, focusing on knowledge graph advisory and implementation services. Jessamin's extensive experience includes roles as Sr. Director and Principal Architect, Field Operations, and various positions in solution engineering. Earlier career highlights feature work as a Principal Technical Consultant at Oracle, where recognition included two Top Contributor Awards for significant project milestones in the Health Sciences sector, and as an Application Developer at Merge Healthcare, delivering SaaS solutions for clinical trials.
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