Mathieu G.

Mathieu G. has extensive experience in customer success and support management, currently serving as an R&D Customer Success Manager at Dassault Systèmes since September 2013, where responsibilities include overseeing strategic accounts in Italy, Israel, Turkey, and Greece, managing client escalations, and ensuring the deployment of client projects on the 3DEXPERIENCE platform. Mathieu has also held various roles at Dassault Systèmes, including Brand Content Manager and Support Operations Engineer, focusing on change management, support governance, and knowledge management initiatives. Prior experience includes positions at Centre de Gestion de l'Oise and Rexel, emphasizing external communication, digital marketing, and project management. Mathieu holds a Master's degree in Management of Digital Projects and Media from Institut Mines-Télécom Business School.