Sofia Louka

Customer Support Specialist at Data Communication

Sofia Louka has a diverse professional background in customer support and accounting, with extensive experience in various roles. Currently, Sofia serves as a Customer Support Specialist and previously held the position of Customer Support Analyst at Data Communication since November 2019. Prior experience includes working at Avon from March 2013 to November 2019 in roles related to order processing and customer service. Additionally, Sofia worked as a Junior Accountant at KAPOULAS IKE from October 2017 to May 2019 and began a career in customer service at Avon in early 2012. Sofia's educational foundation is rooted in studies at the Technological Education Institute of Patras, completed between 2005 and 2014.

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Data Communication

Data Communication S.A. is a leading software development company in Greece and a strategic partner of Microsoft. Founded in Athens in 1987, it focuses on delivering Business Solutions for enterprises and organizations of the public & private sector and accounting firms. It is a member of the Epsilon Net Group of Companies since October 2020. The company has two areas of activity: • Development of own Business, Accounting, HRM and Payroll software solutions • Development of highly customized solutions based on Dynamics 365 Business Applications, Power BI and SharePoint platforms Headquartered in Athens, with a regional office in Thessaloniki, Data Communication employs more than 150 experienced professionals, dedicated to customer satisfaction. The sales channel is direct, via own Sales Team, and via an authorized network of more than 100 qualified partners. Data Communication is an ISO 9001 certified company for its designing/developing processes, as well as for promotion and customer support. In addition, an ISO 27001: 2013, certifies the quality of its information security management system.