Bashar Hassan

Bashar Hassan is a Training and Quality Manager with over 12 years of experience in healthcare call centers, currently serving as the Head of Training at Data Direct Group since 2024. Previously, Bashar held various roles including Customer Relations Representative at Dubai Health Authority and Training Team Lead at the same organization, where they developed and executed training programs aligned with organizational goals. Bashar also worked as a Certified Trainer at Teleperformance and gained early experience as a Call Center Agent with AADC Al Ain Distribution Company and a Call Center Representative at flydubai. Bashar holds a degree from Assiut University, completed in 2006.