Frederik Kraukamp

Frederik Kraukamp is an experienced professional in customer success and service delivery management, currently serving as a Customer Success Manager at Data Intensity since August 2022. Previously, Frederik held various roles at NTT Ltd., including Senior Service Delivery Manager and Service Delivery Manager, overseeing service delivery for strategic accounts. Frederik founded and operated FWK CONSULTING LIMITED from January 2018 to March 2019, providing IT consulting services. Earlier in the career, Frederik spent over 16 years at Oracle, progressing through multiple management roles in customer service management and service delivery. Frederik's educational background includes certifications in project management, cloud computing, ITIL, and various leadership and interpersonal skills programs.