Mariana Dona is a technology professional with over 10 years of experience in IT, specializing in infrastructure, information security, and continuous service improvement. They led strategic initiatives such as migrating on-premise servers to the cloud and implementing various security tools while ensuring compliance with LGPD. Currently, as a Líder de Atendimento, Mariana focuses on developing a team to provide humanized customer service experiences. They have a strong background in technical support and have actively contributed to projects involving data protection and system management. Mariana is pursuing a postgraduate degree in Information Technology while leveraging their expertise to drive innovative, collaborative practices.
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