Courtney Marx possesses extensive experience in IT service management and client services, currently serving in multiple managerial roles at Data#3 since January 2016, including ITSM Process Team Manager and SLA Manager. Previous experience includes senior positions at the Catholic Schools Office, Diocese of Broken Bay, and NST Worldwide Pty Ltd, where Courtney developed skills in service desk coordination and account management. Earlier experience includes lead roles at INFOTECH Associates Australia. Education includes a Diploma in IT (PC and Network Support) from TAFE NSW, ITIL Foundation V3 certification, and Microsoft MCITP Server 2012 certification.
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