Juan Ruiz

ITSM Process Lead

Juan Ruiz currently serves as the ITSM Process Lead at Data#3, having previously held significant roles in service delivery and management across various organizations, including Hewlett Packard Enterprise and Aimia Inc. At Hewlett Packard Enterprise, Juan was instrumental as a Service Delivery Manager and Major Incident Manager, ensuring operational efficiency and high service standards. Juan's tenure at Aimia Inc. and Kognitiv Corporation further solidified expertise in directing financial management, IT compliance, and vendor governance within service delivery. Educational qualifications include a degree in Economy and Business Administration from Instituto Salesiano Pío X and a degree in Telecommunications Engineering from Instituto Universitario Aeronáutico.

Location

Longueville, Australia

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