Mashiry Mao is a seasoned network engineer with extensive experience at Data#3 since August 2015, specializing in providing technical support for various organizations, including local governments and universities. Responsibilities encompass troubleshooting network issues, managing firewall configurations, and overseeing network migrations to Azure environments. Prior roles include Associate Network Engineer and Customer Success Engineer, focused on frontline support for major hardware vendors and service desk operations. An educational background includes a Master's degree in Science in Internetworking from the University of Technology Sydney, completed in 2013. Previous positions also include roles in customer service and administrative support, showcasing a diverse skill set in technical and client-facing environments.
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