Mike Walker

Mike Walker is a seasoned Service Transition Manager with extensive experience in leading service transition and continual service improvement initiatives, primarily grounded in ITIL best practices. Currently serving at Data#3 since November 2021, Mike's expertise includes virtual team leadership and managing the transition lifecycle for new customers. Previous roles span notable companies such as Virgin Media O2, Three, and the British Council, where Mike focused on service readiness, operational governance, and successful handovers into operations. With a strong foundation in service delivery management from Capgemini and other organizations, Mike possesses a comprehensive understanding of change management and service design within complex environments. Education was completed at Kearsney College from 1994 to 1997.