Peter Stevens is an experienced IT professional currently serving as the ITSM Process Lead at Data#3 since May 2024. Previously, Peter held roles including Service Delivery Manager and ITSM Manager at CorpCloud Pty Ltd from August 2023 to May 2024, and Service Quality Officer at the University of Newcastle from April 2016 to April 2022, where responsibilities included the development and implementation of a Service Quality Framework. Peter's extensive background also includes leadership positions at the Department of Defence of Australia from 2003 to 2014, where significant contributions included the implementation of the ITIL Change Management Process and the management of IT service delivery. Earlier experience encompasses technical roles at BAE Systems and the Royal Australian Air Force, alongside ongoing education in project management at Bayley.
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