Radha M.

Radha M. is an experienced IT professional with a strong background in IT service management and process analysis. Currently serving as an ITSM process lead at Data#3 since April 2023, Radha has previously held positions including ICT service management specialist at Victoria Police, and major incident manager and Cross Functional & Reporting lead at Wipro Limited. Radha's expertise includes coordinating major incident resolutions, stakeholder communication, and preventive measures to minimize business impact. Prior experience includes roles at CIES Consultants, General Electric, and Google, where responsibilities encompassed testing, process documentation, and team management. Radha holds a Master’s degree in Computer Science from Osmania University.