Shaun Prasad is a Senior EUC Engineer at Data#3, currently responsible for building and maintaining end user device environments, as well as enhancing customer experiences through innovative solutions. Previously, Shaun served as a Senior Desktop Support Analyst at Stantec, where they provided technical support and managed small projects. Shaun's earlier experience includes roles as a Senior Service Desk Engineer at Kiandra IT and an IT Support Analyst at StepFWD, where strong customer service and technical skills were developed. Shaun holds a Diploma of Technology in Computing from Chisholm Institute and a Diploma of Management from MWT Institute, along with ITIL V3 Foundation certification.
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