Cherelle Annon

Service Desk Supervisor at Databarracks

Cherelle Annon currently serves as a Service Desk Supervisor at Databarracks since June 2023. With a strong background in service management, Cherelle has held various roles including Operations Process Manager and Problem Management Process Coordinator at Union Street Technologies Ltd from June 2021 to June 2023, and Service Improvement Supervisor at Aurora from October 2020 to May 2021. Prior experience at Union Street Technologies Ltd includes roles as Change and Release Manager, Support Manager, and Service Desk Team Leader. Cherelle began career in 2007 at Shaw Trust, working in multiple administrative and service desk roles until July 2015, when transitioning to BT Group as ICT Service Desk Team Leader/Manager. Additionally, Cherelle engages in freelance photography and videography, utilizing skills in Nikon DLSRs, mobile phones, and gimbal stabilizers. Educational background includes a GCSE in Information Technology from ADT College, completed in 2003.

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