Radivoje Simić

Level II Technical Support Specialist at Databox

Radivoje Simić has over two years of work experience. In 2021, they began working at Databox as a Level II Technical Support Specialist. Radivoje then moved into the role of Technical Customer Support Specialist, where they handled complex/technical cases, communicated product-related knowledge, maintained internal automations and provided advanced support experiences and technical setup assistance. Additionally, they were a Customer Support Specialist, and identified sales opportunities. From 2019 to 2021, Radivoje Simić worked at ewasoft as a Project Manager & ERP/xRM/POS Consultant. In this role, they performed detailed analysis of complex business process requirements and provided appropriate system solutions, identified, interpreted, validated and documented customer requirements, and transformed client business requirements, processes and objectives.

Radivoje Simić has a Bachelor of Economics from the Faculty of Economics Subotica, University of Novi Sad, obtained between 2014 and 2018, with a field of study in European and International Economics and Business. Radivoje is currently pursuing a Master's degree in Project Management from Rome Business School, which they began in 2021. Radivoje has also obtained certifications from AIESEC Serbia, ECDL/ICDL Certification, and a lecture on Non-verbal Communication in Business and Everyday Life.

Links

Timeline

  • Level II Technical Support Specialist

    April, 2022 - present

  • Technical Customer Support Specialist

    September, 2021

  • Customer Support Specialist

    February, 2021

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