David Oviedo is a seasoned technical support and solutions manager with extensive experience in managing teams and delivering technical support for Cisco technologies. At Movate from May 2020 to May 2024, David served as a Senior Technical Support Manager, overseeing hiring processes and performance evaluations. Currently, David is a Senior Manager of Technical Solutions at Databricks. Prior experience includes serving as Cisco TAC Technical Support Manager at SYKES Costa Rica, leading WAN and CLOUD teams, and providing high-level technical support as a Cisco TAC Engineer and Technical Team Leader. David began a professional journey in technical support at Capital One, focusing on fraud detection. David holds a degree in Informatics in Networks from Colegio Tecnico Profesional de Heredia.
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