Pratheek N.M has a solid background in customer success and technical support, with experience spanning several key roles in various companies. At Talend, from December 2018 to January 2020, Pratheek served as a Customer Success Engineer and Customer Strategic Engineer, focusing on delivering exceptional support and educating customers on technology issues. Following this, a role at Databricks as a Technical Escalations Manager and Associate Technical Escalations Manager was held in March 2024. Prior experience includes working as a Senior Software Engineer at Wipro Limited, leading a development team on Sybase IQ and Batch scripting projects, and consulting at Exusia, Inc., where collaboration with business analysts facilitated the translation of requirements into technical design documents. Pratheek holds a Bachelor of Engineering (B.E.) in Computer Engineering from RNSIT, completed in 2013.
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