Ramit Panwar is currently the Technical Escalation Manager at Databricks, where they lead escalation management for strategic accounts and optimize processes through automation and machine learning initiatives. Previously, Ramit served as a Senior Technical Escalation Engineer at Talend, where they advanced in various technical roles, honing their skills in escalation and incident management. Throughout their career, Ramit has been recognized with multiple awards for innovation and team spirit, underscoring their commitment to enhancing customer satisfaction and overall team performance.
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