Vivek Narasimhamurthy is a Senior Incident Manager at Databricks, leveraging 15 years of experience in the computer software industry. They have a robust background as a Principal Technical Support Engineer, demonstrating expertise in areas such as VMware infrastructure, cloud platforms, and contact center technologies. With an MBA in IT from Sikkim Manipal University and a Bachelor’s degree in Computer Science from Bangalore University, Vivek possesses a blend of technical and managerial skills well-suited for their role. Their extensive knowledge encompasses customer experience, Unified Communications solutions, and incident management processes.
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