Florian Franke currently serves as a Technical Account Manager at 450connect GmbH, responsible for project coordination related to customer integration into the 450connect network and providing technical support for solution usage. Prior experience includes a role as a Customer Success Manager at grandcentrix, where Florian led product development for a Device Lifecycle Management Tool and managed customer onboarding and incident management processes. Florian's earlier background as an IT Project Manager/Consultant at nedeco GmbH involved capturing customer requirements, quality assurance of software releases, and establishing internal support processes. Florian is also actively contributing as a Technical Assistant at Datacake. Technical skills include full-stack development with Ruby on Rails and mobile app development for iOS and Android.
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