Donovan Brunette currently serves as a Service Delivery Manager at Datacentrix since June 2023. Previous experience includes roles at AB InBev as Employee Experience Manager and Global Performance Manager, focusing on enhancing employee and customer experiences through innovation from March 2017 to December 2022. At SABMiller, Donovan held the position of IT Service Desk Manager from June 2015 to September 2017, overseeing IS service desks across multiple regions. Experience also includes a Service Delivery Executive role at EOH, managing a large team and responsible for financial and commercial management, as well as continual service improvement. Earlier positions include Service Operations and Support Manager at South African Breweries and Service Delivery and Account Executive at Business Connexion, highlighting a deep expertise in service management and client relationship development. Academic qualifications include a Bachelor of Science in Information Technology from Unisa and various management training at Henley Business School.