Marisa Neal

Marisa Neal is a seasoned professional with extensive experience in service delivery and project management. Currently serving as a Senior Service Delivery Manager at Datacentrix since March 2021, Marisa manages customer relationships and leads operational technical teams, focusing on project transitions and PMO start-up initiatives. Previously at IBM from March 2012 to March 2021, Marisa held several leadership roles, including MEA TSS Proactive Support Services Delivery Leader, overseeing proactive support across the Middle East and Africa. Other roles at IBM involved managing technical support services and leading teams to improve account delivery. Marisa also worked at HP as the Global Service Desk Manager and at Bytes Technology Group, FNB South Africa, and FNB South Africa in various operational and technical roles. Marisa's academic background includes project management and business administration studies.