Paul Lotter is a skilled Technical Support Engineer with extensive experience in the field, currently employed at Datacentrix since December 2020. Prior roles include Senior Field Engineer at Nashua Cape Town, where responsibilities encompassed managing major accounts and providing on-site technical support, as well as extensive experience with software and firmware updates, customer configurations, and troubleshooting in various environments. With a strong foundation in electronic engineering, backed by multiple relevant certifications and diplomas, Paul has consistently demonstrated a commitment to customer service and operational efficiency, ensuring high first-time fix rates and maintaining a profitable service area throughout a career that spans over two decades.
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