Sérgio Backes is currently the Quality Engineering Manager at DATACOM, a high technology telecommunication equipment company, where they oversee the Quality Engineering department, focusing on enhancing business processes and customer satisfaction. Beginning their career at DATACOM as a trainee in the R&D team, Sérgio progressed to manage critical projects and played a key role in creating the Quality Engineering department. They have a strong technical background, holding degrees in Electrical Engineering and multiple MBAs focused on Quality Management and Business Leadership. In addition to their practical work, Sérgio is active in AI collaboration initiatives within Brazil, contributing to innovation and digital transformation efforts.
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