Albert Hopley serves as the General Manager of Service Desks for Datacom in New Zealand, a role held since April 2008, where responsibilities include overseeing End User Support. Prior to Datacom, Albert Hopley worked at Lawyers Access Web from August 2000 to January 2008, progressing through various managerial positions, including Business Unit Manager and Service Desk Manager. Educational credentials include an MCSE from Training Connection and ITIL v3 and KCS certifications from Pro-Active.
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