Andrew Cox

Andrew Cox is an experienced professional in the IT services sector, currently serving as the Associate Director - Customer Engagement and Location Lead for Western Australia at Datacom since 2016, where responsibilities include overall customer and sales accountability. Prior to Datacom, Andrew held various leadership positions at IBM from 1998 to 2016, including Service Planning Manager for Australia/New Zealand, where significant revenue accountability and a focus on service delivery transformation were key roles. Andrew's extensive background encompasses direct customer service management and operational leadership across multiple Australian territories, enhancing customer engagement with large enterprise accounts through effective service delivery. Andrew has also completed education at the Australian Institute of Management.